Terms and Conditions

1. Introduction

Welcome to Documentra ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our AI-powered document builder and editing service (the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

Documentra is a product provided by [Your Legal Name/Sole Proprietor Brand] ("Company"). We are committed to providing you with a powerful, secure, and user-friendly document creation and editing experience.

2. Acceptance of Terms

By creating an account, subscribing to our Service, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Service.

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

3. Service Description

Documentra is an AI-powered document builder and editor that allows users to create, edit, format, and export documents, including PDF exports. Our Service includes:

• AI-assisted content generation and editing
• Document formatting and styling tools
• PDF export functionality
• Template library and customization options
• Cloud storage and document management
• Collaboration features (where applicable)

4. User Accounts and Responsibilities

To use certain features of our Service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Providing accurate and complete information during registration
• Keeping your contact information up to date

You may not share your account credentials with others or use anyone else's account. You are responsible for all content and activity associated with your account.

5. Subscription and Payment Terms

Documentra offers various subscription plans with different features and pricing. Payment is processed through our payment provider, Paddle, which acts as our Merchant of Record.

By subscribing to our Service, you agree to:

• Pay all applicable fees for your chosen subscription plan
• Provide accurate billing information
• Authorize automatic renewal of your subscription unless cancelled
• Understand that fees are non-refundable except as specified in our Refund Policy

We reserve the right to change our pricing and subscription plans at any time. Existing subscribers will be notified of any price changes at least 30 days before they take effect.

6. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You may not:

• Use the Service to create content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the Service to distribute malware, viruses, or other harmful code
• Interfere with or disrupt our Service or servers
• Use the Service for spam, unsolicited communications, or fraudulent activities

We reserve the right to suspend or terminate your account if you violate these terms or engage in prohibited activities.

7. Intellectual Property

Our Content: Documentra, including its software, design, text, graphics, logos, and other content, is owned by us or our licensors and is protected by intellectual property laws.

Your Content: You retain ownership of all content you create using our Service. However, you grant us a limited, non-exclusive license to store, process, and display your content solely for the purpose of providing our Service to you.

AI-Generated Content: Content generated by our AI features is provided for your use. You are responsible for ensuring that AI-generated content complies with applicable laws and does not infringe on others' rights.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Service, you consent to our data practices as described in our Privacy Policy.

We implement appropriate security measures to protect your data, but we cannot guarantee absolute security. You acknowledge that you transmit information at your own risk.

9. Service Availability and Support

We strive to maintain high service availability but do not guarantee uninterrupted access to our Service. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.

We provide customer support through email and other channels. Response times may vary based on the nature of your inquiry and our current support volume.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. AI-GENERATED CONTENT MAY NOT ALWAYS BE ACCURATE OR APPROPRIATE FOR YOUR INTENDED USE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Termination

We reserve the right to suspend or terminate your account and access to our Service at any time, with or without cause, with or without notice.

Upon termination, your right to use the Service will immediately cease. We may delete your account data and content in accordance with our data retention policies.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], and judgment upon the award may be entered in any court having jurisdiction.

14. Refund Policy

Please refer to our separate Refund Policy for information about refunds and cancellations. Our Refund Policy is incorporated into these Terms by reference.

15. Contact Information

If you have questions about these Terms or our Service, please contact us at:

16. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Documentra regarding your use of our Service and supersede all prior agreements, communications, and understandings.